Cookie Policy

Last updated: December 30, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is used.

Context Spine uses cookies and similar technologies (such as local storage and session storage) to operate our platform, analyze usage, and personalize your experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function and cannot be disabled. They enable core functionality such as security, authentication, and session management.

CookiePurposeDuration
cs_sessionAuthentication sessionSession
cs_csrfSecurity tokenSession
cs_workspaceCurrent workspace IDSession

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

CookiePurposeDuration
cs_themeLight/dark mode preference1 year
cs_radar_settingsRadar view preferences1 year
cs_sidebar_stateSidebar collapsed state1 year

Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

CookiePurposeDuration
cs_analyticsUsage analytics1 year
cs_feature_usageFeature engagement tracking90 days

3. Local Storage

In addition to cookies, we use browser local storage to store certain data on your device for improved performance:

  • Cached API responses for faster loading
  • Draft content (e.g., unsent messages in Ask)
  • UI state preferences
  • Recently viewed items

4. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Stripe: For payment processing and fraud prevention
  • Intercom: For customer support chat functionality

These third parties have their own privacy and cookie policies. We recommend reviewing their policies for more information about their data practices.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to view, manage, delete, and block cookies. Note that blocking essential cookies may prevent the Service from functioning properly.

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Privacy > Cookies

In-App Settings

You can manage certain cookie preferences in your Context Spine account settings under Privacy & Data.

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how companies should respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices and provide the cookie management options described above.

7. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our website or through the Service. The "Last updated" date at the top of this page indicates when this policy was last revised.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: Context Spine, Inc.
123 Innovation Drive
San Francisco, CA 94102